Hire an Offshore Team Member Today!
for Short Term Rental Managers is here!
Hire an Offshore Team Member Today!
Expert Outsourcing
POWER UP & SCALE
Led by Rebecca Cribbin, founder of Holiday Rental Specialists, this service is designed to help short term rental businesses streamline operations and regain valuable time. Rebecca and her team offer expertly vetted offshore team members ready to support your business’s unique needs. With almost 15 years of experience in short term rental management, Rebecca has developed a proven approach to help you achieve your goals with ease.
Fully qualified
Your offshore team member – fully qualified by us to ensure a perfect fit.
Support & Guidance
90 days of coaching, onboarding, orientation and integration, for you and your new team member – setting you up for success
Industry specific
Your offshore team member – prepped to make your life easier from day 1.
Replacement Guarantee
If your offshore team member doesn't work out, we will replace them - no questions asked.
No ongoing fees
You manage and pay direct – ensuring your offshore team member becomes an integral part of your team
Listen to how our client benefited from 3 new
Offshore Team Members
Outsourcing with the Experts
Are you ready to build your team and save time for high value tasks with an offshore team member?
I am so excited to offer this unique solution. You can streamline your operations, free up valuable time, look after yourself and your health or build wealth with offshore support.
Its’ your choice.
- Interview, testing, profiling and recruitment
- One off upfront fee
- Three month replacement guarantee
- No ongoing mangement fees
- Competency tested
- Personality profiled to ensure a good fit
Vetted and trained candidates
No hidden fees
No ongoing fees
Replacement guarantees
and more…
Curious what tasks you can assign to an Offshore Team Member?
It’s easy, let’s do this!
Contact my team today and lets start the process towards supporting your success!
It’s easy,
let’s do this!
Contact my team today and lets start the process towards supporting your success! Frequently Asked Questions
How does it work?
Holiday Rental Experts will match you with your very own dedicated Offshore Team Member who will become an extension of your team. Your new team member will have undertaken specialised induction training after they pass a detailed introduction to Short Term Rentals program. This ensures they are knowledgeable in the STR Industry and have an understanding around the tasks that are performed on a day-to-day basis. We operate with integrity and our expert matching criteria process enables us to source amazing experts to work with us and you.
How long does this recruitment process take?
We are constantly sourcing and training the Offshore team members to be STR experts. We will aim to have a short list of candidates for you to interview within 10 business days of receiving your payment (however this is also reliant on applicants suitable for your role).
Who will my Offshore Team Member report to?
Your Offshore Team Member will report to you directly and be integrated into the daily operations of your business and your team. Your onboarding takes you through how to effectively task, lead and supervisor your new team member.
HRE provides a complementary, experienced team leader to support with employment assurance and compliance, technical support and continued professional development.
It is encouraged to introduce your Offshore Team Member to your team and move forward with what your expectations are, from the first day. It is important to treat your Offshore Team Member as you would one of your onshore team members.
Include your Offshore Team Member in team meetings, acknowledging their birthday and other celebrations – even have a virtual lunch with them so you can learn about each other a little more. Building connections and camaraderie ensures the successful integration of a valuable team member into your business
What jobs should I give my Offshore Team Member to do first?
Ideally, There are two things an offshore team member a great at – replacing you from doing repetitive, non-strategic activities and doing the multitude of things you wish you could do but don’t have time for. Ideally, you should first hand over to your Offshore Team Member things that you are doing now, that are repetitive and non-strategic tasks.
You are the expert in those tasks so you can explain them easily and quickly, leaving you more time to focus on the business and moving it into the direction that will promote growth and take your business to the next level. Once your Offshore Team Member has those mastered then involve them in your roadmap forward.
The HRE team is here to support you understand task allocation and best practice training techniques.
How do I communicate with my Offshore Team Member?
Do include your Offshore Team Member in any group chats you may have, for example, teams, zoom, skype, whatsaapp groups. You will likely give your Offshore Team Member their own email or access to a group email address to provide them with the full functionality of your workplace.
Discuss the use of project platforms such as Trello or Asana, if you have these within your business.
Who provides the technology?
During recruitment, Holiday Rental Experts ensure the candidate meets our minimum required technology standards. Computers, monitors, headsets and internet speeds and connections are all responsibility by your Offshore Team Member.
As businesses use so many varied communication and software systems how much and when you allow your Offshore Team Member to access these is entirely up to you. Do remember that your Offshore Team Member will want to assist you in making your day easier and giving them the right tools will make that transition so much easier.
What if I require my Offshore Team Member to do overtime?
If you wish your Offshore Team Member to work more than the base hours, please seek their availability for the extra hours.
Do I pay for holidays for my Offshore Team Member?
HRE is committed to providing an ethical, respectful relationship with our offshore team members. We align our align our leave policy to local HR conditions which sees a modest leave allocation for annual and sickness allocated. This is outlined further in your Partner Guide. Your offshore team member is entitled to 12 days annual and sick leave.
Is my Offshore Team Member entitled to paid leave?
(Sick/Vacation/Emergency)
Offshore Team Members are entitled to 10 days annual and sick leave and within reason are required to give as much notice as possible.
Is my Offshore Team Member in the same time zone as me?
The majority of Offshore Team Members introduced by Holiday Rental Experts, reside in the Philippines. They are -2 hours from Australian Eastern Standard Time (with extended time during Day Light Savings). You will need to confirm the hours of work directly with your Offshore Team Member. It is common that Offshore Team Members start early in the morning so that they are within the same time zone as their employer.
How many days and hours will my Offshore Team Member work per week?
Your Offshore Team Member will be employed based on the days and hours you have confirmed at the beginning of the recruitment process. This can be both part-time and full-time and can fluctuate or change. You will need to directly manage your Offshore Team Member’s days and hours of work, once they formally commence with you.
What special days do they celebrate in the Philippines?
There are 18 National Holidays in the Philippines. Your Offshore Team Member is contracted to work Philippine holidays but may apply for leave in advance. Leave is agreed and approved by you.
How am I billed?
The payments model is quite simple, you pay for a month of support and you get full transparency over hours, attendance and leave entitlements. Our billing is based on a simple hourly rate with no extras costs and no hidden fees. Your team member receives an employment package which includes healthcare, social security and bonuses – all within your one simple hourly rate.
Is the Offshore Team Member your responsibility or mine?
We onboard the Offshore Team Member with a comprehensive induction. This includes, but is not limited to, behaviour, policies & procedures, timeliness & attendance, and essential communication. You manage schedules, performance reviews and drafting recommendations and any other staff issues. Your Offshore Team Member is tasked and directed by you daily.